Return Policy Mercari - Refunds for transactions paid with mercari balance or credit are typically returned to your account within 24 hours. You can view your credits or balance from your profile. All refunds are issued. Once you accept and receive the item from the carrier, you can then contact mercari to begin the return process for the item. We can’t protect returning items on your own. Buyers have the right to initiate a return request within 72 hours of the confirmed delivery time. Buyer protection gives you a full refund for eligible returns. Get what you ordered or a refund upon eligibility. We securely process payments and release upon rating. Easily get help through. Mercari return policy in a nutshell. The key to returning items to mercari is to act soon after receiving the package. To qualify for a return, you must verify the product’s. There may be 1 out of 1,000,000 cases that mercari sides with the seller but it’s unlikely. Eff them. why even have return policies if they won't follow them. I'm about to give up on merc. What if i can't return an item on time? Mercari’s help center has all the answers you need about buying and selling on our mobile marketplace app. If the buyer feels that the item isn’t as described in the listing, they can request a return. Mercari will look into the situation and determine whether the item is eligible for a return. This allows for some flexibility for buyers, while respecting sellers’ time and. We have updated our return policy on mercari and it will be effective may 22, 2025 at 12:00 am pdt. Mercari provides an online marketplace for consumers. Refund requests are processed.
Refunds for transactions paid with mercari balance or credit are typically returned to your account within 24 hours. You can view your credits or balance from your profile. All refunds are issued. Once you accept and receive the item from the carrier, you can then contact mercari to begin the return process for the item. We can’t protect returning items on your own.